Company

Privacy policy

Last updated October 28, 2026

We respect your privacy and only use personal information to operate the Zenjoy storefront, fulfill orders, provide support, and improve your experience.

Information we collect

We may collect contact, delivery, payment, order, device, and website usage information when you browse, purchase, subscribe, or contact us. Payment details are processed by our payment providers and are not stored directly by this storefront.

How information is used

We use information to process purchases, manage subscriptions, communicate about orders, prevent fraud, provide customer care, and send marketing only where permitted. We may share the minimum information necessary with service providers that help us perform these functions.

Cookies and tracking

Our site uses a few essential cookies to work. Analytics and marketing services stay off until you allow them in the banner or in your privacy choices, and you can change your mind at any time.

Essential (always on)

zenjoy_cart: Keeps your Shopify cart between visits.
zenjoy_discount: Remembers a creator discount code from a link you followed, so it applies at checkout.
zenjoy_consent: Remembers your privacy choices for six months.

Analytics (only with your permission)

Shopify analytics: Measures visits, product views, cart additions and the journey to checkout using Shopify's visitor and session identifiers.
Google Analytics: Measures visits and how pages are used.
PostHog: Measures page views, product views, cart additions and checkout clicks. Heatmaps and session recordings help us understand navigation; form inputs are masked and network bodies and console logs are not recorded. It runs on this storefront, not Shopify checkout.

Marketing (only with your permission)

Meta (Facebook and Instagram): The Meta pixel, plus a server-side copy of the same events (page views, product views, add to cart). These include your IP address, browser details and Meta's cookies, and are used to measure and improve our ads.
Klaviyo: Shows our email sign-up and records the products you view, for our emails.
UpPromote: Credits the creator or affiliate who referred you.

Store locator. The Find Us page loads Google Maps when you open it, so Google receives your IP address and the places you search.

Checkout. Your privacy choice is shared with Shopify through its Customer Privacy API so it can apply your preferences to checkout. Checkout runs on Shopify's pages and follows Shopify's privacy policy. Services enabled there receive order details as permitted. See Shopify's privacy policy.

Cookie purposes, retention information, and provider policies are listed in our cookie policy.

Your privacy choices

Some US state privacy laws treat sharing information with advertising partners, such as through the Meta pixel, as a “sale” or “sharing” of personal information. You can opt out at any time with the “Do Not Sell or Share My Personal Information” link at the bottom of every page, or by turning off Marketing in your privacy choices. We treat a Global Privacy Control signal from your browser as the same opt-out.

Your choices

You can unsubscribe from marketing at any time. You may also ask to access, correct, or delete personal information, subject to applicable law and records we must retain.

For a privacy question or request, please use our contact form.